How to check your NTE5 socket

Checking the NTE5 socket

• You should begin by unplugging all cables, filters and equipment from the NTE5.
• Take a screwdriver and unscrew the two screws from the front of the NTE5.
• You'll then be able to pull the bottom half of the socket away as shown below.

• Once the bottom half has been removed you'll be able to see the test socket inside, on the bottom right.
• Connect a filter directly into the test socket and plug the DSL cable from your router into the filter as shown below.
• You can then check if your fault has cleared.

Checking if there are extension sockets

• Any extension sockets you may have will be connected to the removable part of the socket.
  You'll be able to see the wire connected as shown below.

• By removing the bottom section you'll have disconnected any extension cabling within your premises.
• If the fault clears when you use the test socket it suggests the fault lies with either:-
• • The removable part of the NTE5.
  • Your extension cabling.
  • One of your extension sockets.
  • Equipment plugged into an extension socket.
• If you find there is no wiring connected to the removable part it means there are no extension sockets on your line.